Terms of service

Welcome to Lulu In Rose. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website with the supervision of a parent or legal guardian.
  • You agree to comply with all applicable laws and regulations.
  • The information you provide is accurate, complete, and current.
  • You accept these Terms together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Website Use

You agree to use this website responsibly and only for lawful purposes.

You may not:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to our website or systems.
  • Upload viruses, malware, or other harmful software.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, distribute, or commercially exploit website content without written permission.

Lulu In Rose reserves the right to restrict or terminate access to the website if these Terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, sizes, and availability are accurate and up to date.

However, please note:

  • Product colors may appear slightly different depending on your device or monitor settings.
  • Measurements may vary slightly due to manual measurement.
  • Inventory availability may change without prior notice.
  • We reserve the right to modify, replace, or discontinue products at any time.

4. Pricing & Payment

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

We reserve the right to:

  • Correct pricing, product, or typographical errors.
  • Update prices without prior notice.
  • Modify, suspend, or end promotional offers at any time.

Orders will only be processed after successful payment authorization.

5. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging that your order has been received.

An order confirmation does not necessarily constitute final acceptance of the order.

Lulu In Rose reserves the right to cancel or refuse any order due to:

  • Payment authorization failure
  • Inventory shortages
  • Pricing inaccuracies
  • Suspected fraudulent activity
  • Shipping restrictions
  • Technical or system errors

If payment has already been processed and the order is canceled, an appropriate refund will be issued.

6. Shipping

Orders are processed and shipped in accordance with our Shipping Policy.

Shipping schedules may occasionally be affected by circumstances beyond our control, including:

  • Carrier delays
  • Customs inspections
  • Severe weather
  • Public holidays
  • High shipping demand
  • Incorrect or incomplete shipping information

Please refer to our Shipping Policy for complete information regarding shipping methods, rates, and tracking.

7. Returns & Refunds

Returns, refunds, and order cancellations are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy carefully before placing an order.

8. Intellectual Property Rights

All content displayed on this website, including but not limited to:

  • Lulu In Rose brand name
  • Logos
  • Product images
  • Photography
  • Graphics
  • Website design and layout
  • Text content
  • Product descriptions

is the property of Lulu In Rose or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission.

9. Prohibited Activities

When using our website, you agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to interfere with website functionality or security.
  • Access or collect information through unauthorized methods.
  • Introduce malicious code, viruses, or harmful software.
  • Misrepresent your identity or payment information.
  • Use website content for unauthorized commercial purposes.

We reserve the right to take appropriate action when prohibited activities are identified.

10. External Links

Our website may contain links to third-party websites or services.

These links are provided for convenience only. Lulu In Rose does not control or guarantee the content, availability, accuracy, or policies of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

11. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

While we make reasonable efforts to maintain accurate and reliable information, Lulu In Rose does not guarantee:

  • Continuous website availability
  • Error-free content
  • Uninterrupted service
  • Permanent product availability
  • That all website information will always be current or complete

12. Limitation of Liability

To the fullest extent permitted by applicable law, Lulu In Rose shall not be liable for indirect, incidental, consequential, special, or similar damages arising from:

  • Use of our website
  • Product purchases
  • Shipping delays
  • Website interruptions
  • Technical failures
  • Events beyond our reasonable control

To the fullest extent permitted by law, our maximum liability relating to a particular order shall not exceed the amount actually paid for that applicable order.

13. Changes to These Terms

Lulu In Rose reserves the right to update or revise these Terms of Service at any time.

Any changes will become effective when the revised Terms are published on this page.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws of the United States and, where applicable, the laws of the State of Kentucky.

Any disputes arising from or relating to the use of our website or services shall be handled through the appropriate legal process.

15. Contact Information

Lulu In Rose

📧 help@luluinrose.com

Business Address

1726 Bridgeview Ln
Lyndon, KY 40242
United States

Business Correspondence Only – Not a Return Address

If you have any questions regarding these Terms of Service, please contact help@luluinrose.com.

Our Customer Support Team typically responds within 24–48 business hours.