Shipping policy

Welcome to Lulu In Rose.

Thank you for choosing Lulu In Rose. We’re committed to making your shopping experience smooth, reliable, and enjoyable from the moment you place your order to the moment it arrives at your door. Please review our Shipping Policy below.

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Order Processing

Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.

Processing Time

1–3 Business Days

Orders are processed Monday through Friday, excluding weekends and public holidays.

Orders placed outside business hours will be processed on the next available business day.

During holidays, promotional campaigns, or peak shopping periods, processing times may be slightly extended.

Every order is carefully checked before shipment to help ensure product quality and order accuracy.

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Shipping Methods & Rates

Expedited Shipping: Estimated delivery time is 6–10 business days.

Shipping fees are automatically calculated and displayed during checkout.

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Order Tracking

Once your package has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates generally become available within 24–48 hours after the carrier scans your package.

You may also track your shipment using the tracking information provided in your shipping confirmation email.

If you have any questions regarding your tracking information or shipment status, please contact our Customer Support Team.

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Shipping Information

To help ensure a successful delivery, please note:

• Please carefully verify your shipping address before completing your order.
• Shipping addresses cannot be changed after an order has entered processing.
• Orders containing multiple products may be shipped separately depending on inventory availability.
• Shipping carriers are selected according to the destination and available logistics services.
• We currently do not ship to APO, FPO, or DPO military addresses.

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Shipping Delays

Although we work hard to process and ship every order promptly, unexpected delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions
• Transportation disruptions
• Public holidays
• High shipping volumes
• Customs inspections
• Incorrect or incomplete shipping information
• Unexpected carrier delays

We sincerely appreciate your patience and understanding if your order is affected by circumstances outside our control.

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Lost or Damaged Packages

If your package appears to be delayed, lost, or arrives damaged, please contact us as soon as possible.

To help us investigate the issue, please provide:

• Order Number
• Photos of the shipping package
• Photos of the shipping label
• Photos of the damaged item, if applicable

Our Customer Support Team will work with the shipping carrier to help resolve the issue as efficiently as possible.

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Customs & Import Charges

International orders, where applicable, may be subject to customs duties, VAT, taxes, or other import charges imposed by the destination country.

These charges are determined by local customs authorities and remain the responsibility of the customer.

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Business Address

The address below is provided for business correspondence only and is not our return warehouse or return address.

Please contact our Customer Support Team before returning any merchandise to receive the correct return instructions and return address.

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Contact Us

Lulu In Rose

📧 help@luluinrose.com

Business Address

1726 Bridgeview Ln
Lyndon, KY 40242
United States

Business Correspondence Only – Not a Return Address

If you have any questions regarding shipping, delivery, or your order, please contact help@luluinrose.com.

Our Customer Support Team typically responds within 24–48 business hours.

Lulu In Rose — thoughtfully chosen styles, beautifully delivered to you.